Security & privacy policy
We are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may update this Policy from time to time so please check this page periodically to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy. If you have any questions about our privacy policy please contact us by email or alternatively, you can call us.
About us
Vetmatch is a company by guarantee registered in England and Wales under company number 10526389.
Lawful basis for processing your data
Entering into and performing a contract with you:
In order to provide our Recruitment Services we may enter into a contract with you and/or a third party. In order to enter into a contract we will need certain information, for example your name and address. A contract will also contain obligations on both your part and our part and we shall process your data as is necessary for the purpose of those obligations.
Our legitimate interests
In providing our Recruitment Services, we will carry out some processing of personal data which is necessary for the purpose of our legitimate interests, which include:
Retaining records of our dealings and transactions and where applicable, use such records for the purposes of:
Establishing compliance with contractual obligations with Clients
Protecting our reputation
Maintaining a backup of our system, solely for the purpose of being able to restore the system to a particular point in the event of a system failure or security breach
Evaluating quality and compliance including compliance with this Privacy Notice
Using your personal data to:
Assess suitability and contact you regarding potential opportunities and/or our services
Collate market information or trends including providing analysis to potential or actual Clients
Source potential opportunities or roles as part of our Recruitment Services
Personalise your experience and our offering, whether via our website or otherwise
This means that for our commercial viability and to pursue these legitimate interests, we may continue to process your personal data for as long as we consider necessary for these purposes.
Consent to our processing of your data:
We may process your personal data on the basis that you have consented to us doing so for example, if you apply for a specific role you may have consented to our processing of the data that has been provided for the purpose of progressing your application and considering your suitability for that role.
You may withdraw your consent to our processing of your personal information for any reason at any stage. However, please note that we may continue to retain, or otherwise use your personal information where we have a legal or contractual obligation to do so. Our processing in that respect will be limited to what is necessary.
Information we collect about you
The personal information we collect might include:
Name
Address
Email and other contact details
Date of birth
Job history (including information relating to placements through us)
Educational history, qualifications & skills
Personal information relating to hobbies, interests and pastimes
Your marketing preferences
Audio recording
We are dedicated to the improvement of client care. We digitally record audio to assist with staff training.
Cookies
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website, which enables the website to tailor its offerings to your preferences when you visit it. We may use the following cookies:
Google Analytics
This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
Google AdWords
Using Google AdWords code we can see which pages helped lead to contact form submissions.
How do we use your information?
We may use your information to:
The personal data and sensitive personal data will be stored, processed, used and disclosed by us in the following ways:
To provide our recruitment services to you
To assess your data against vacancies which we judge suitable for you
To send your data to clients in order to apply for jobs or to assess your eligibility for roles
To enable you to submit your CV or to subscribe to alerts about roles we think may be of interest to you
To answer your questions and enquiries
To carry out our obligations arising from any contracts entered between you and us
From time to time we may seek your consent to process, use or disclose your information for purposes not listed above.
How long do we store your data
We review our data retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity (ie for as long as you are a client +7 years or immediately if you request to be deleted), or for as long as is set out in any relevant contract you hold with us.
Disclosure of your information
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Part of our recruitment activities involves researching information for the purposes of finding and filling job roles. This may include obtaining personal data from sources including job boards, advertisements, LinkedIn or other social media, some information being publicly available but others being from sites or providers to which we subscribe. From time to time we may also receive personal data about you from hiring organisations, colleagues and former employers, or from persons for whom you have provided services or been otherwise engaged.
Where information from third party sources is of no use to us we shall discard it, however we may maintain a limited record to avoid the duplication of process. Where we consider that information may be of use to us in pursuance of the provision of our Recruitment Services, any processing will be in accordance with this Privacy Notice.
You do have the right to object to processing.
Links to other websites
Our website may contain links to other websites run by other organisations. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
If you linked to our website from a third-party site, we cannot be responsible for the privacy practices of the operators of that third-party site and recommend that you check their policy.
Your rights
You have a choice about the type of information you receive from us. You understand and agree that personal information you provide will be held on a database operated by us and we will contact you about job opportunities using your preferred method of communication.
You have the right to access information held about you. If you wish to see a copy of your data, please contact us. We will provide this data within a few days (not exceeding one month).
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please let us know.
We will only send you direct marketing communications by email, phone or text message if you have consented to receive them. We will ask you to confirm your consent to receive direct marketing when you first contact us
You can change your preferences at any time by contacting us by email or telephone.
You have a right to complain to the ICO if you think there is a problem with the way we are handling your data.
Contact
If you have any questions, comments and requests regarding this privacy policy, if at any time you wish us to stop using your personal information or if you wish to have your personal data updated or corrected, please contact us.
Changes to our privacy policy
This Policy was last updated in June 2020
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